Reply to every comment. Type none of them.
Reply Flow drafts replies for every Facebook and Instagram comment on your store, grounded in your real products, policies, and FAQs. Ship in one click, or auto-reply when the draft is safe.
Does this come in pink size M? And do you ship to Canada?
Yes! The Floral Midi in Pink size M is in stock. We ship to Canada in 3–5 business days for $12. Tap the link in our bio to grab it 💕
Built for the team replying to customers all day.
Not another social listening dashboard. Reply Flow is a moderation tool. The inbox is the product, and every feature exists to make replies faster and more accurate.
One inbox, every channel
Facebook Page comments and Instagram Business comments land in the same table. Filter by date, post, account, or status.
Replies that know your store
Drafts are grounded in your live Shopify catalog, policies, and FAQs. Prices, sizes, shipping windows, straight from the source.
One click to ship
Edit inline, then send. Or flip your workspace to Auto mode and let safe drafts post the moment they're ready.
Owner-only connections
Workspace owners connect Pages, Instagram, and Shopify. Moderators inherit access. Disconnect anytime.
Bulk actions when you need them
Select 50 comments and dismiss in one click. Export the same selection as CSV when you need reporting.
Audit trail for the whole team
Every send, delete, and connection is logged with the actor and timestamp. Trust, but verify.
From comment to reply in three steps.
Sign in and connect Facebook + Shopify
One Facebook OAuth covers every Page you manage, including any linked Instagram Business accounts. Drop in your Shopify Admin token and we index your catalog.
Your products become the knowledge base
Reply Flow pulls products, policies, and FAQs into an embedded knowledge base. Every reply is grounded in what you actually sell.
Drafts arrive, ship in one click
New comments show up with an AI draft ready. Edit inline, send, or let auto-mode handle the safe ones while you focus on the tricky ones.
Reply faster, without losing your voice.
Create a workspace, connect your accounts, and stop typing the same answer twice.